Find out why your water pressure is low, fix common causes yourself, and know when to call your water supplier.
Under the Water Industry Act 1991, you're responsible for the supply pipe from the boundary of your property to the house. If the leak is on that section, it's yours to fix, not the water company's.
By law, only a Gas Safe registered engineer can work on the gas parts of a boiler. Topping up water pressure via the filling loop is fine to do yourself.
Water companies must meet a guaranteed minimum pressure standard at the boundary stopcock, typically equivalent to a 10m head (about 1 bar). If they're below this, you may be entitled to compensation.
Under the Water Supply (Water Fittings) Regulations 1999, you need your water supplier's permission before fitting a pump to boost mains pressure.
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